REFUND POLICY

Thank you for shopping with niobiumgrove.shop. We want you to feel confident when making a purchase. If you are not completely satisfied with your order, please review our refund policy below.

Return Eligibility

You may request a return within 30 days of receiving your order. To be eligible for a refund, the item must be unused, in its original condition, and returned with all original packaging and accessories.

Non-Returnable Items

Items that have been used, damaged through misuse, altered, or returned without their original packaging may not qualify for a refund.

Return Process

To initiate a return, please contact our customer support through niobiumgrove.shop before sending your item back. Our support team will provide return instructions and assist you throughout the process.

Refund Processing

After we receive and inspect your returned item, we will notify you of the refund status. If approved, your refund will be processed to your original payment method. Funds are typically credited within approximately 3 business days, depending on your payment provider or financial institution.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. We will work with you to provide an appropriate resolution.

Contact

If you have any questions regarding returns or refunds, please contact our customer support through niobiumgrove.shop.

As our business has faced continued financial losses, we have made the difficult decision to discontinue this product line and conduct a final inventory clearance. We sincerely appreciate your support and will continue to honor our refund commitments throughout this clearance period.